Article January 16, 2012 Issue

Lessons in upper management

By Jane Hickson

First appeared as a web original on November 21, 2011

Years ago I had an experience that proved to me that God is equal to every situation. I had accepted a position as head of operations at a company after the owner of the company accepted a public service position. 

Since I was young, the only female manager, and had the least experience in management, this appointment appeared unfair to other managers, many of whom had eight to ten years experience and more achievements. However, the owner was firm in his decision, pointing out that I had proven my ability by unifying the other managers in establishing an education department in the company. Furthermore, I was the only manager who had built an office from scratch, and my office had been for some time the most profitable in the company. The owner felt these achievements would be helpful to all the managers.

Shortly before I was to take the reins, the owner briefed me on a particular situation that had arisen in the company and was highly confidential. It appeared to me that if the particulars of this situation became widely known, they would have a detrimental effect on the company and on those who worked there.

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