"I just don't accept that!"

I Needed a continuing education course, and the one offered at the time and location I could attend consisted, in part, of a discussion of how psychology could be helpful in business. I listened interestedly and, at first, found myself thinking that these concepts could be useful in understanding others and thus in communicating better. The thesis was that people could be classified by the way they supposedly process information and make decisions and that, by understanding this, you could adapt your presentation to them and thus influence their behavior.

I wasn't long into this course, however, before I began to reject this whole line of reasoning. In fact, I found myself thinking, time and again, "I just don't accept that!"

Honesty—is it absolute or obsolete?
September 12, 1994

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